Request History
224 total requests
| Time | Input | Intent | Category | Urgency | Route To | Conf. | Time (ms) |
|---|---|---|---|---|---|---|---|
| 2026-01-26 08:28 | mein wlan funktioniert nicht | technical_issue | no_connection | medium | l1_technical | - | 4946.0 |
| 2026-01-26 08:28 | mein wlan funktioniert nicht | technical_issue | no_connection | medium | l1_technical | - | 5693.0 |
| 2026-01-26 08:28 | mein wlan funktioniert nicht | technical_issue | no_connection | medium | l1_technical | - | 5726.0 |
| 2026-01-26 08:22 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5279.0 |
| 2026-01-26 08:09 | how do I check my current data usage? | general_inquiry | unknown | low | l1_technical | - | 4191.0 |
| 2026-01-26 08:09 | I want to cancel my subscription immediately | contract_termination | telecom_termination | high | retention_team | - | 4276.0 |
| 2026-01-26 08:08 | you charged me twice this month, this is ridiculous! | billing_inquiry | payment_problem | high | billing_dept | - | 3891.0 |
| 2026-01-26 08:08 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5279.0 |
| 2026-01-26 08:06 | работаю на удаленке, ничего не нажимается | technical_issue | no_connection | medium | l1_technical | - | 5175.0 |
| 2026-01-26 08:05 | У меня не работает касса Эвотор, лампочки горят, но чеки не печатются, выдает ошибку 1145 | service_request | payment_problem | high | self_service | - | 5974.0 |
| 2026-01-26 08:04 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 4666.0 |
| 2026-01-26 08:02 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 4913.0 |
| 2026-01-26 07:59 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5605.0 |
| 2026-01-26 07:59 | you charged me twice this month, this is ridiculous! | billing_inquiry | payment_problem | high | billing_dept | - | 4030.0 |
| 2026-01-26 07:58 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 4559.0 |
| 2026-01-26 07:58 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 4621.0 |
| 2026-01-26 07:58 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5124.0 |
| 2026-01-26 07:58 | Не работает сеть. Нет вифи на телевизоре. Лампочка не горит на роутере | technical_issue | no_connection | high | l1_technical | - | 5640.0 |
| 2026-01-26 07:57 | Не работает сеть. Нет вифи на телевизоре | technical_issue | no_connection | high | l1_technical | - | 5679.0 |
| 2026-01-26 07:56 | Не работает сеть | technical_issue | wifi_issue | medium | l1_technical | - | 5190.0 |
| 2026-01-26 07:50 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5308.0 |
| 2026-01-26 07:28 | you charged me twice this month, this is ridiculous! | billing_inquiry | payment_problem | high | billing_dept | - | 4196.0 |
| 2026-01-26 07:28 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5060.0 |
| 2026-01-26 07:20 | Тупорылая хрюша задает говно-вопросы | technical_issue | unknown | high | l1_technical | - | 5069.0 |
| 2026-01-26 07:19 | my cat is on fire, why did your product do that? | technical_issue | unknown | high | l1_technical | - | 5427.0 |
| 2026-01-26 07:10 | Мне нужен оператор | service_request | tariff_change | medium | billing_dept | - | 3639.0 |
| 2026-01-26 07:10 | Когда в доме будет отопление? | general_inquiry | unknown | low | l1_technical | - | 4398.0 |
| 2026-01-26 07:08 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5135.0 |
| 2026-01-26 07:08 | you charged me twice this month, this is ridiculous! | billing_inquiry | payment_problem | high | billing_dept | - | 4125.0 |
| 2026-01-26 07:04 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5149.0 |
| 2026-01-26 07:02 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5506.0 |
| 2026-01-26 06:55 | No me funciona el wifi, ¿podéis ayudarme? | technical_issue | wifi_issue | medium | l1_technical | - | 5281.0 |
| 2026-01-26 06:53 | you charged me twice this month, this is ridiculous! | billing_inquiry | payment_problem | high | billing_dept | - | 4092.0 |
| 2026-01-26 06:53 | Buenas noches, chicos. Desde hace una hora nos sale este mensaje en la web (adjunto foto). Por si nos podéis ayudar, por favor. | general | unknown | medium | l1_technical | - | 6038.0 |
| 2026-01-26 06:49 | I want to cancel my subscription immediately | contract_termination | telecom_termination | high | retention_team | - | 4410.0 |
| 2026-01-26 06:48 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 4985.0 |
| 2026-01-26 06:42 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5173.0 |
| 2026-01-26 06:42 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5305.0 |
| 2026-01-26 06:42 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5246.0 |
| 2026-01-26 06:38 | Добрый день, нет интернета, на коробочке не горят огоньки, что делать когда почините ? | technical_issue | no_connection | medium | l1_technical | - | 5750.0 |
| 2026-01-26 06:19 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5458.0 |
| 2026-01-26 06:09 | I want to cancel my subscription immediately | contract_termination | telecom_termination | high | retention_team | - | 4274.0 |
| 2026-01-26 06:04 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5263.0 |
| 2026-01-26 06:02 | Проверили с другого интернета вход в учетную запись не случился, VPN включается, но подключения к удаленному столу нет. Сотрудник свяжется с Вами, чтобы настроить окончательно. Еще нужно настроить Гайнановой Марии доступ в сетевую папку Финдир | service_request | account_access | medium | self_service | - | 6906.0 |
| 2026-01-26 06:02 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5070.0 |
| 2026-01-26 06:01 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5697.0 |
| 2026-01-26 05:59 | on cable 1gbps on wifi 100 why? | service_request | tariff_change | medium | billing_dept | - | 5265.0 |
| 2026-01-26 05:59 | on cable 1gbps on wifi 100 why? | service_request | tariff_change | medium | billing_dept | - | 5164.0 |
| 2026-01-26 05:59 | on cable 1gbps on wifi 100 why? | service_request | tariff_change | medium | billing_dept | - | 5465.0 |
| 2026-01-26 05:59 | on cable 1gbps on wifi 100 why? | service_request | tariff_change | medium | billing_dept | - | 5579.0 |