Request History
224 total requests
| Time | Input | Intent | Category | Urgency | Route To | Conf. | Time (ms) |
|---|---|---|---|---|---|---|---|
| 2026-01-26 05:59 | on cable 1gbps on wifi 100 why? | service_request | tariff_change | medium | billing_dept | - | 5615.0 |
| 2026-01-26 05:58 | on cable 1gbps on wifi 100 why? | service_request | tariff_change | medium | billing_dept | - | 5361.0 |
| 2026-01-26 05:58 | on cable 1gbps on wifi 100 why? | service_request | tariff_change | medium | billing_dept | - | 5247.0 |
| 2026-01-26 05:58 | on cable 1gbps on wifi 100 why? | service_request | tariff_change | medium | billing_dept | - | 5329.0 |
| 2026-01-26 05:58 | on cable 1gbps on wifi 100 why? | service_request | tariff_change | medium | billing_dept | - | 5195.0 |
| 2026-01-26 05:58 | on cable 1gbps on wifi 100 why? | service_request | tariff_change | medium | billing_dept | - | 5017.0 |
| 2026-01-26 05:58 | on cable 1gbps on wifi 100 why? | service_request | tariff_change | medium | billing_dept | - | 5861.0 |
| 2026-01-26 05:51 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5684.0 |
| 2026-01-25 16:19 | you charged me twice this month, this is ridiculous! | billing_inquiry | payment_problem | high | billing_dept | - | 7190.0 |
| 2026-01-25 14:31 | you charged me twice this month, this is ridiculous! | billing_inquiry | payment_problem | high | billing_dept | - | 4436.0 |
| 2026-01-25 14:31 | how do I check my current data usage? | general_inquiry | unknown | low | l1_technical | - | 3826.0 |
| 2026-01-25 14:31 | how do I check my current data usage? | general_inquiry | unknown | low | l1_technical | - | 3972.0 |
| 2026-01-25 14:31 | how do I check my current data usage? | general_inquiry | unknown | low | l1_technical | - | 3953.0 |
| 2026-01-25 08:44 | how do I check my current data usage? | general_inquiry | unknown | low | l1_technical | - | 4900.0 |
| 2026-01-25 08:44 | "my wifi is slow | technical_issue | wifi_issue | medium | l1_technical | - | 5720.0 |
| 2026-01-25 08:44 | "my wifi is slow | technical_issue | wifi_issue | medium | l1_technical | - | 8105.0 |
| 2026-01-25 08:40 | "my wifi is slow | technical_issue | wifi_issue | medium | l1_technical | - | 5402.0 |
| 2026-01-25 08:40 | I want to cancel my subscription immediately | contract_termination | telecom_termination | high | retention_team | - | 4255.0 |
| 2026-01-25 08:40 | I want to cancel my subscription immediately | contract_termination | telecom_termination | high | retention_team | - | 4520.0 |
| 2026-01-25 08:39 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5320.0 |
| 2026-01-25 08:39 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 8160.0 |
| 2026-01-25 08:22 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5199.0 |
| 2026-01-25 07:59 | my wifi is super slow lately, can you help? | technical_issue | wifi_issue | medium | l1_technical | - | 5967.0 |
| 2026-01-25 07:52 | my wifi is slow | technical_issue | wifi_issue | medium | l1_technical | - | 7941.0 |